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Return Policy

Return Policy

Return Policy

First things first, please contact us regarding any returns.

Most of our products may be returned within 30 days of your original purchase.  Original shipping charges are non-refundable.  Orders that shipped for free will have the cost of shipping deducted from the return value.  Returned products must be in original condition and include a copy of the original invoice, all original packaging, manuals, and warranty cards.  Refunds are processed within 5 business days of receiving and inspecting the products.  Refunds are processed using the original payment method (refund to credit card or PayPal.)

  • Returns after 30 days will not be accepted.  No exceptions.
  • Returns are subject to a restocking fee.  Some returns may be refused and returned to the customer (at the customer's expense) if the product is not returned in an appropriate condition.
  • No returns on any clearance items, special orders, or "cut" materials (grill cloth, piping, tolex, etc.)
 

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