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Contact Us

Contact Us

Prior to contacting us, please consult the related policy pages and the FAQ page to see if your question has already been answered.  Most of the questions we receive are already answered there.

PLEASE NOTE: WE DO NOT HAVE A SHOWROOM AND OUR WAREHOUSE IS NOT OPEN TO THE PUBLIC (except for pickups for existing orders, see our hours below).
 
If you would rather place an order in person at a physical location, we recommend contacting your favourite local dealer and suggesting they get a wholesale account with us.  Then you can place your orders through them.
 
WAREHOUSE ADDRESS:
Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*Entrance off of Slack Rd.*
Nepean, ON K2G 0G3
CANADA
 
  Hours
(EST)
Local
Pickups
MON 8am - 4pm

Local pickups for existing orders are
available during our regular business hours.

We do not offer after hours pickups.

For in person transactions or after hours service,
we recommend contacting your favourite local dealer
and suggesting they get a wholesale account with us.
Then you can place your orders through them.

TUE 8am - 4pm
WED 8am - 4pm
THU 8am - 4pm
FRI 8am - 4pm
SAT CLOSED
SUN CLOSED

CLOSURES:
 - Closed for all Ontario holidays.
 - Closed for all national holidays.

PHONE & EMAIL:
Local: 613-225-9292
Toll-free: 1-844-373-9292
Email: sales@nextgenguitars.ca

We typically respond to inquiries within a few hours and we respond to all inquiries within one business day.  If for some reason you do not receive a response from us, we may not have received your original message due to a technical error.  Please try contacting us again.

*Please double check to ensure your email and phone number are correct so we can get back to you.


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