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Contact Us

IMPORTANT: Shipping Delays & Stock Issues Impacting Our Business

Holiday Closures & Processing Delays

We are CLOSED Dec 24-25, Dec 31, and Jan 1

  • Orders placed Dec 21-23 may not begin processing until as late as December 28th.
  • Orders placed Dec 24-30 may not begin processing until as late as January 4th.
  • Orders placed Dec 31-Jan 6 may not begin processing until as late as January 11th.
  • Orders placed Jan 7-13 may be delayed by a couple of business days.
  • Our regular turnover times should resume by Jan 18th.

We'd love to hear from you!  However, prior to contacting us, please read the related product descriptions and/or consult the related policy pages and the FAQ page to see if your question has already been answered.  Most of the questions we receive are already answered on one of those pages.

2021 HOLIDAY CLOSURES

New Year's Day - Jan 1
Family Day - Feb 15
Good Friday - Apr 2
Victoria Day - May 24
Canada Day - Jul 1
Labour Day - Sep 6
Thanksgiving - Oct 11
Christmas Holiday - Dec 24
New Year's Day - Jan 1, 2021

PHONE & EMAIL - *Billingual Service Available*

Toll-free: 1-844-373-9292 (please leave a message if we are unable to answer)
Email: *please use the form at the bottom of this page*

WAREHOUSE ADDRESS

PLEASE NOTE: Pickups for existing orders only at this time.  No in person transactions allowed until further notice.

Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*North-west unit; entrance facing Slack Rd.*
Nepean, ON K2G 0G3
CANADA

  Warehouse Hours (EST)
MON 8:30am - 4:30pm
TUE 8:30am - 4:30pm
WED 8:30am - 4:30pm
THU 8:30am - 4:30pm
FRI 8:30am - 4:30pm
SAT CLOSED
SUN CLOSED
*We respond to every inquiry.  If you don't receive a response from us within one business day, it is because we didn't receive your message or couldn't reply due to a spelling mistake in your email or phone number.  Please double check that they are correct prior to sending your message.