Contact Us
IMPORTANT: Canada Post Strike = DELAYS
Canada Post workers have announced strikes will begin May 23rd. We highly recommend choosing another shipping method for the time being. Any orders shipped via Canada Post before then are at risk of being delayed at best, and possibly HELD IN TRANSIT until the strike is over at worst. Choose Canada Post AT YOUR OWN RISK. If your order gets stuck in transit due to the strike, there is nothing we can do about it.
Please note, ALL CARRIERS may experience delays while Canada Post is on strike. Even express shipments may be delayed in transit. Carriers may remove their on-time guarantees and offer minimal support for shipping delays. We have no control over the transit time once a shipment leaves our warehouse. There is no solution we can offer for time-sensitive orders.
Please take all of this into account when you plan and place your orders. Thank you!
2025 HOLIDAY CLOSURES
Feb 17, Apr 18, May 19, Jul 1, Sep 1, Oct 13, and Dec 24 - Jan 1
PHONE & EMAIL
Phone: 613-225-9292 (though emailing through the contact forms is generally best)
We respond to ALL phone messages within one business day. If we didn't respond to yours, it's because we didn't get or couldn't understand your phone number in the message. Please ensure you have a good cell signal when you call, and leave your name and phone number slowly and clearly so we can respond to your messages. Thank you!
Email: Direct emails will likely be missed! Choose from the options below to get your message to the right person ASAP!
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We respond to every inquiry! If you don't receive a response from us within the quoted time frame, it is most likely because we couldn't reply due to a spelling mistake in your email or phone number. Please try contacting us again.
ADDRESS & HOURS
No in-person service available! Curbside pickup for existing orders only!
Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*North-west unit; entrance facing Slack Rd.*
Nepean, ON K2G 0G3
CANADA
| Curbside Pickup Hours (EST) | |
| MON | 9:00am - 4:00pm |
| TUE | 9:00am - 4:00pm |
| WED | 9:00am - 4:00pm |
| THU | 9:00am - 4:00pm |
| FRI | 9:00am - 4:00pm |
| SAT | CLOSED |
| SUN | CLOSED |
No in-person service available! Curbside pickup for existing orders only!