Contact Us
IMPORTANT: Shipping Delays & Stock Issues Impacting Our Business
2021 HOLIDAY CLOSURES
Family Day - Feb 15
Good Friday - Apr 2
Victoria Day - May 24
Canada Day - Jul 1
Labour Day - Sep 6
Thanksgiving - Oct 11
Christmas Holiday - Dec 24-28
New Year's Day - Jan 3, 2022
PHONE & EMAIL
Bilingual service (English & French) available Wednesdays to Sundays!
Prior to contacting us, please read the related product descriptions and/or consult the related policy pages and the FAQ page to see if your question has already been answered. Most of the questions we receive are already answered on one of those pages.
Phone: 1-844-373-9292 (please leave a message if we are unable to answer)
Phone support is available Mon-Fri, 9am-4pm.
Email: Choose from the support options below
We respond to every inquiry. If you don't receive a response from us within the quoted time frame, it is most likely because we couldn't reply due to a spelling mistake in your email or phone number. Please try contacting us again.
WAREHOUSE ADDRESS
PLEASE NOTE: Curbside pickup for existing orders only. We cannot provide in-person customer service or accept payments in person.
Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*North-west unit; entrance facing Slack Rd.*
Nepean, ON K2G 0G3
CANADA
Warehouse Hours (EST) |
|
MON | 8:30am - 4:30pm |
TUE | 8:30am - 4:30pm |
WED | 8:30am - 4:30pm |
THU | 8:30am - 4:30pm |
FRI | 8:30am - 4:30pm |
SAT | 8:00am - 4:00pm |
SUN | 8:00am - 4:00pm |