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Contact Us

Contact Us

We'd love to hear from you!  However, prior to contacting us, please read the related product descriptions and/or consult the related policy pages and the FAQ page to see if your question has already been answered.  Most of the questions we receive are already answered on one of those pages.

2019 HOLIDAY CLOSURES

 - Family Day: February 18
 - Easter Weekend: April 19-22
 - Victoria Day: May 20
 - Canada Day: July 1
 - Civic Holiday: August 5
 - Labour Day: September 2
 - Thanksgiving: October 14
 - Remembrance Day: November 11
 - 2019 Christmas Holiday: December 24 thru to January 1

PHONE & EMAIL

Toll-free: 1-844-373-9292 (please leave a message if we are unable to answer)
Email: *please use the form at the bottom of this page*

WAREHOUSE ADDRESS

PLEASE NOTE: We do not have a showroom and our warehouse is not open to the public.

Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*Entrance facing Slack Rd.*
Nepean, ON K2G 0G3
CANADA

  Phone & Email Support
Hours (EST)
Local Pickups
(for existing orders, by appointment only)
MON 8am - 4pm

Local pickups for existing orders are available
by appointment only, during our regular hours.

After you receive confirmation that your order is ready,
contact us to set up your appointment.

For in person transactions or after hours service,
we recommend contacting your favourite local dealer
and suggesting they get a wholesale account with us.
Then you can place your orders through them.

TUE 8am - 4pm
WED 8am - 4pm
THU 8am - 4pm
FRI 8am - 4pm
SAT N/A
SUN N/A
*We respond to every inquiry.  If you don't receive a response from us within one business day, it is because we didn't receive your message or couldn't reply due to a spelling mistake in your email or phone number.  Please double check that they are correct prior to sending your message.


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
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