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Contact Us

COVID-19 UPDATE: We Are OPEN

The Ontario government's mandatory closure does not include online shipping/distribution operations like our core business.  As a result, we will continue to operate until further notice.

Additional health and safety procedures are in place to help protect our customers and staff.  Pickups will be by appointment only and will be placed in the mailbox outside of our door for the duration of the appointment time.  We are not accepting walk-in business or payments in person of any kind.  We still need to do our part keeping safe distance.

Thank you for your understanding.  Stay smart, stay strong, and stay safe!

We'd love to hear from you!  However, prior to contacting us, please read the related product descriptions and/or consult the related policy pages and the FAQ page to see if your question has already been answered.  Most of the questions we receive are already answered on one of those pages.

2020 HOLIDAY CLOSURES

Family Day - Feb 17
Good Friday - Apr 10
Victoria Day - May 18
Canada Day - Jul 1
Labour Day - Sep 7
Thanksgiving - Oct 12
Christmas Holiday - Dec 25-28
New Year's Day - Jan 1, 2021

PHONE & EMAIL

Toll-free: 1-844-373-9292 (please leave a message if we are unable to answer)
Email: *please use the form at the bottom of this page*

WAREHOUSE ADDRESS

PLEASE NOTE: Pickups by appointment only.  No in person transactions allowed until further notice.

Next Gen Musical Ltd.
15 Grenfell Cres., Unit 8
*Entrance facing Slack Rd.*
Nepean, ON K2G 0G3
CANADA

  Contact Hours (EST)
MONDAY 8:30am - 4:30pm
TUESDAY 8:30am - 4:30pm
WEDNESDAY 8:30am - 4:30pm
THURSDAY 8:30am - 4:30pm
FRIDAY 8:30am - 4:30pm
SATURDAY CLOSED
SUNDAY CLOSED
*We respond to every inquiry.  If you don't receive a response from us within one business day, it is because we didn't receive your message or couldn't reply due to a spelling mistake in your email or phone number.  Please double check that they are correct prior to sending your message.