Click on the applicable question to view the answer.


Q: I live near by. Can I make a purchase in person?

Q: I want to place an order for curbside pickup but the option isn't showing up. Can I do curbside pickup?

Q: Do you offer any discounts?

Q: Can you offer technical assistance or advice on my DIY project?


Q: Do you have "X" product in stock?

Q: I need to replace a speaker from my (Fender, Marshall, etc) brand amp. The existing speaker has an Eminence or Celestion OEM part number. Can you order a replacement for me?

Q: How do I find the product I'm looking for?

Q: How do I find more information about a product?


Q: How much will it cost to ship my order?

Q: I only want a couple of small items. Can you just send them to me via regular mail?

Q: My credit card isn't working OR I'm unable to complete checkout. How do I fix this?


Q: I ordered the wrong thing or forgot to add something. Can I modify or cancel my order?

Q: When will my order ship?

Q: I haven't received a tracking number for my order! Did my order ship or is it backordered?

Q: I checked the status of my order and it was marked "Awaiting Shipment", "In Processing", "Awaiting Tracking", etc. Is there something wrong with my order?

Q: I received my order but some of the items are incorrect or defective. What do I do?

Q: I received my order, but I made a mistake and ordered the wrong product. What do I do?